Privacy policy

Information we receive

If you email us, we receive the information you choose to send, including your email address, the contents of your message, and any attachments. Please do not send sensitive or confidential information unless it is needed for your request.

When you visit this website, the hosting service may process standard technical information, such as your IP address and browser details, to deliver and protect the site. The website does not have visitor accounts.

If you submit the FOH Redbook beta tester application, we receive your name, email address, and the answers you choose to provide about your church production experience, devices, and interest in testing. Please do not include confidential church or personal information in free-text answers.

How we use information

We use information in your emails to respond to you, provide support, consider feedback or app ideas you submit, and manage related business records. We use beta application information to select and contact testers, arrange TestFlight access if selected, and manage the beta. We do not add advertising, analytics, or tracking cookies to this website.

Service providers and sharing

Our website hosting and email providers process information needed to provide their services. Beta application answers are stored in a private website inbox for Mountain Crest Software to review. We may also disclose information when required by law or to protect our rights and users. We do not sell personal information submitted through this website or our email addresses.

Retention and security

We keep correspondence and beta applications for as long as reasonably needed to respond, manage the beta, maintain relevant business records, or meet legal obligations. We take reasonable steps to protect information we handle, but no online service or email system can guarantee absolute security.

Your choices

You can choose not to email us or submit a beta application, and you may leave optional application questions unanswered. To ask about information you have sent us, or request access, correction, or deletion, email privacy@mountaincrestsoftware.com. We will consider requests in line with applicable law and any records we must retain.

Children

This business website is not directed to children. If you believe a child has sent us personal information, please contact us so we can review the request.

Updates and contact

We may update this policy as the website or our practices change. We will post the revised policy here with a new effective date. For privacy questions, contact Mountain Crest Software, LLC, in Oregon, United States, at privacy@mountaincrestsoftware.com.